Simple billing.
Clear cancellation.

Trials

Showory may offer a limited free trial. Trial length, storage and feature limits are shown when the trial begins. A trial does not become a paid subscription unless you actively choose a paid plan or otherwise authorize billing.

Subscription renewals

Paid subscriptions renew automatically on the billing interval selected at checkout until cancelled. The current plan price, taxes where applicable, and renewal interval are shown before purchase.

Cancellation

You may cancel a paid Showory subscription at any time from Settings → Pricing & storage → Cancel plan, or by contacting support@showory.com. Cancellation stops the next renewal rather than ending the already-paid period immediately. Your paid plan remains active until the end of the current billing period, and the cancellation date is shown in your Showory workspace.

If you change your mind before the current billing period ends, use Keep my plan in the same area to resume normal renewal.

Refunds

Subscription charges are generally non-refundable once a billing period has started because platform access, storage allocation and service availability are provided immediately. However, we will review refund requests where there has been a duplicate charge, a clear billing error, unauthorized billing, or another situation where applicable law requires a refund.

Annual plans

If annual billing is offered, the annual price reflects the full billing term shown at checkout. Cancelling an annual plan stops the next renewal but does not normally create a prorated refund for unused months unless required by law or approved because of a billing error.

Failed payments

If a subscription payment fails, Showory may restrict paid functionality while preserving account and stored data for a reasonable recovery period. We do not intentionally delete customer data immediately because of a single failed payment.

Studio-to-client payments

Payments collected by photographers from their own clients are governed by the photographer studio's own agreement and refund policy. Showory provides payment and document tools but is not the seller of the photography service.

How to request help

For billing, cancellation or refund questions, contact support@showory.com with the account email and enough information for us to locate the charge. Do not send passwords or full payment-card numbers by email.